🐾 Need Help with Your Order?

Thank you for choosing Critter Lane!
If you need to report an issue, request a replacement or refund, or just have a question about your order, we’re here to help every step of the way.

Please email us at support@critterlane.com with the following details so we can resolve things quickly:

1. Order Details: Include your order number and any info about your purchase.
2. Description of the Issue: Tell us what went wrong or what you’re experiencing.
3. Supporting Photos: If applicable, attach pictures showing the issue — this helps us review your request faster.
4. Double-Check Your Info: Make sure everything’s accurate before sending.

Once we receive your message, our team will review it promptly and follow up with next steps. We aim to make every Critter Lane experience a pawsitive one! 🐶💚

If you have any other questions, we’re always happy to help at support@critterlane.com.

Address:
732 S 6TH ST #5431
LAS VEGAS, NV, 89101

Phone: ‪(714) 455-9924‬
Email: support@critterlane.com

Hours: 24Hrs

We love hearing from our customers so get in touch using our form or the above information and we'll get back to you within 24 hours.