FAQs
Return Policy — TLDR Version
Can I return or exchange my shirt?
Nope — all Critter Lane tees are made-to-order. Check size & color before you buy!
What if you mess up my order?
We fix it fast. Email [INSERT EMAIL] with photos if it’s wrong, defective, or badly sized.
Wrong size, but I didn’t ask for help before ordering?
We can’t offer refunds/exchanges if you didn’t ask us sizing questions beforehand.
Made a mistake on my order?
Email us within 24 hours and we’ll try to fix it.
Wrong shipping address?
If it was our fault — we pay to re-ship.
If it was yours — you’ll cover USPS re-shipping cost.
Hotmail or Apple Pay?
Hotmail hides our emails. Apple Pay often uses old addresses. Double check everything!